Internet Society regional Chapter Leaders workshops bring together Chapter leaders to discuss chapter management related issues, share ideas, knowledge, content and experiences.

The 2014 Asia-Pacific Regional Chapter workshop in Kuala Lumpur 7 & 8 June 2014 hosted an interactive and cherished discussion among a group of 16 Chapter leaders. Each participant brought up valuable experiences and contribution that was designed to be shared in a collaborative exchange format.

We’ve bottled up the experiences in a series of video snippets which you can sample below in this blog post. On June 7th they started off with the Political Intelligence workshop presented by Dave Bancroft-Turner of the Academy for Political Intelligence. The participants assessed their Political Intelligence Profile and learned to positively influence the politics in their organisation.

Subsequently they identified how to use this learning within their chapter work particularly to activate the multi stakeholder approach.

The recap of that session can be found in the video trailer below.

The evening allowed for further conversation and socialising at Saloma Bistro & Theatre Restaurant at the foot of the Petronas Twin Towers.

Bright and early on Sunday June 8th the Chapter Leaders reconvened. Workshop designer and Facilitator Ruud Janssen of TNOC | The New Objective Collective encouraged the Participants to look at multiple perspective of the experiences in their chapters. The sessions were designed to be participant centric and extract the core learnings from the experience and insights from the ISOC Chapter Leaders. 

To generate user generated content and celebrate the various perspective, a camera was passed around to take picture of the personal perspectives.

To view the photos taken by the participants see the link here:

To see the photos taken of the sessions whilst in progress see the photo album here:

Every participant added their presence to the ISOC Chapter Workshop World Map (soon to be available online) and out of the submitted topics, each participant voted on their personal top 4 topics to be discussed.

After the break the room was transformed into a fishbowl setup where in one hour time slots the top 4 topics were discussed.

To get a taster of the second day of the workshop see the video compilation:

Below a recap of the 4 topics and the core outcomes.

Fishbowl Topic # 1 = How can a chapter improve it’s reputation to become a trusted voice for the community & government ?

Key Ideas / Points

A) Involving government officials as chapter member. Performing Internet research work with government. Inviting them in chapter events / conferences.

B)Reputation through your work. Partner work with similar community organizations (computer societies). Introduce working groups in chapter on such partnerships.

C) Running education programs for government and community; programs over radio channels ?

To view the video outcomes of the fishbowl sessions please type in the password: Malaysia


Fishbowl Topic # 2 – How can we strengthen a chapter organisationally & financially so it can carry out strong programs & make its influence nationally ?

Key Ideas / Points

A) Developing relationship with local organisations to attract sponsorship.

B) Annual budget planning. Does membership fee helps ? Hiring a support staff ?

C) Support from ISOC to mediate with regional organisations for financial support. Can domain registries (ccTLD) offer such support ?

D) Targeting international grant programs. Increase in activities is directly proportional to increase in attention by potential sponsors.

To view the video outcomes of the fishbowl sessions please type in the password: Malaysia    


Fishbowl Topic # 3 – How can we recruit, engage & motivate volunteer in order to get most out of it ?

Key Ideas / Points

A) Students can be a key target community but not limited to technical students only.

B) Introducing recognition programs for ‘active’ members, bringing exclusive value propositions to attract new volunteers (fellowships, competitions)

C) A membership engagement strategy document encompassing identifying, recruiting and retaining members’ policies. Planning membership campaigns. Embracing motivational factor of becoming a volunteer.

To view the video outcomes of the fishbowl sessions please type in the password: Malaysia


Fishbowl Topic # 4 – How do ISOC chapters better collaborate among each other to learn from each other ?
Key Ideas / Points

A) Organizing parallel events together; a joint panel discussion over video conferencing.

B) Introducing an inter-chapter liaison position / role to be responsible for collaborating with other chapters.

C) Preparing regional chapter case studies / success stories for reference. A calendar of chapter events / activities.

D) Using CONNECT to connect !

To view the video outcomes of the fishbowl sessions please type in the password: Malaysia


After the 4 Fishbowls, every participant identified 1 specific personal action on which they gave up for adoption to their neighbour and got peer consultation on how to move forward with this action in a 90 minute interactive format called “The Solution Room”.

Human Spectographs were made to illustrate the consulting power in the room (>320 years in total of Internet experience in the room!).

The Solution Room allowed participants to consult their peers and be consulted by their peers in 7 minute rounds and the key takeaways and actions were noted down on the table in hand drawn pictograms and action points in the form of mind maps.

Then these actiowere transferred onto (self addressed) postcards which every participant will receive within 2 months after the workshop towards the second week of August 2014.

The level of interaction and energy in room came to a maximum at this stage where the readiness to action the learning was second to none…

See some of the testimonials of the experience in a selection of videos below:

 Patrick Queet, Internet Society Pacific Chapter

 George Fong, Internet Society Australia Chapter


 Ken Lam, Internet Society Hong Kong Chapter


 Sohaib Saleem, Internet Society Pakistan, Islamabad Chapter

See the link here for all the videos in the Internet Society Chapter Workshop Channel online:

Last but not least, probably the most important nectar from the workshop is what the participants shared and think of their experience. Below you will find the User Generated Content from hashtag #ISOCKL14 in a storify. ( )

Let us know about your thoughts after reading and seeing this blog post by leaving your comments or feedback below.

Thank you for all the participants for your energetic contributions, on behalf of the team ISOC Asia Pacific Workshop Kuala Lumpur 7&8 June 2014,

Joyce Dogniez, Naveed Haq, Rajnesh Singh, Dave Bancroft-Turner & Ruud Janssen

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